terms and conditions

Binding Effect:

This is an important agreement between you and Innov8 Graphic Design. When you use our website at www.inclusive-optimization.com (the 'Site') or any of the materials, content, or services connected to the Site (collectively 'Content' and 'Service'), you're agreeing to follow these Terms of Use. We might update these terms from time to time. By using the Service, you confirm that you're at least 18 years old and legally allowed to accept this agreement. Also, we can't accept residents from certain states (N/A) entering into this agreement or using our Site, Content, or Service.

Refund Policy / Cancellation:

We care about your experience with Innov8 Graphic Design. We offer a generous 5-day full refund policy from the date of purchase for most of our products, except for Design Consultancy and any products with special/limited discounts. You can cancel your subscription anytime to avoid future billing.

For subscription products, we follow the UK Consumer Rights cooling-off period of 14 days, but this right ends as soon as you access, stream, or download the product or service. Live event tickets can be refunded within 7 days, provided you give notice at least 2 days before the event. Tickets bought within 2 days of the event are non-refundable. If you're not satisfied with your purchase, reach out to [email protected] within 7 days of buying, and we'll assist you.

Privacy Policy:

We respect your privacy and allow you to control how we treat your personal information. You can find our complete Privacy Policy by clicking the 'Privacy Policy' link at the bottom of our website. The Privacy Policy is part of this agreement. When you need to provide information to access our Site, Content, or Service, complete the registration form. By doing so, you agree to our Privacy Policy terms about how we use the information you submit.

Monthly Subscription / Autoship:

For subscription-based products (listed below), you agree to automatic recurring billing of the subscription fee on your credit card or another payment method until you cancel. Your account is billed every month, and each billing is non-refundable because it's considered used when accessed. We're authorized to debit your account for subscription fees and other purchases on the Site. You can cancel anytime by contacting Customer Support at [email protected].

License:

We own or license all the rights, titles, and interests in the Site, Content, and Service, including the materials on the Site. Except as stated in this Agreement, you can't copy, distribute, use, or publish any Content or Service. We grant you a limited license to access and use the Site, Content, and Service for their intended purposes, but you can't use the information for purposes we don't allow or to compete with us. You don't gain any ownership or other rights in patents, copyrights, trademarks, trade secrets, or other intellectual property rights. You also can't use any trademarks, service marks, trade names, or copyrights displayed on the Site. You can't reproduce, republish, distribute, assign, sublicense, retransmit, sell, or make derivative works from the Site or Content or make our Service available to others. Any rights not expressly given in this Agreement stay with us or our licensors. If you breach this license, your right to use the Site and Service ends immediately.

Confidentiality:

For this agreement, "Confidential Information" includes any information and materials about the Company, the Site, or the Service that:

Is marked as confidential in writing.
Is verbally noted as confidential at the time of disclosure.
Would be reasonably considered non-public and confidential information by a reasonable party. This includes information on the Site or Service, trade secrets, inventions, research methods, product formulations, software, financial data, and more.

You acknowledge that this Confidential Information's value comes from its confidentiality in the highly competitive industry where the Company operates. You agree not to publish, copy, or disclose any Confidential Information without written consent from the Company. Also, you won't attempt to reverse engineer or decompile our software or any other supplied software. You'll only use Confidential Information as needed to use the Service and promote your business, taking steps to prevent unauthorized disclosure to third parties.

You won't use the Confidential Information to:

Solicit our employees, affiliates, or customers to change their relationship with us.
Solicit our former employees within a year of their employment termination.
Solicit business or interfere with relationships with our customers, suppliers, licensees, or business relations.

You don't acquire any rights or interests, by license or otherwise, in the Confidential Information. All originals and copies of Confidential Information remain the Company's property, and you must return them upon request. You're responsible for any breaches of this agreement or unauthorized use or disclosure of Confidential Information. If compelled by law to disclose Confidential Information, you'll promptly notify the Company and provide information only as required by law.

Use of the Site, Content, and Service:

You can use the Site, Content, and Service to promote your existing business, but only as permitted in writing by us. You must not harm the Site or Service. This means you won't:

Disrupt the Site, Content, or Service with viruses, software designed to damage, or security breaches.
Access content or data not meant for you or unauthorized accounts or servers.
Modify, reverse engineer, decompile, or disassemble any technology used to provide the Site or Service.
Use robots, spiders, or similar tools except for legitimate Internet 'search engines.'
Collect email addresses or other information from third parties.
Impersonate others or interfere with user enjoyment.
Assist or encourage third parties in prohibited activities.
Use the Site, Content, or Service for unlawful, immoral, or prohibited purposes.
Damage, disable, overburden, or impair the Site or Service.
Circumvent or attempt to circumvent security features.
Upload unauthorised communications (e.g., spam).
Incorporate our data into emails or 'white pages' products without our written consent.

You agree not to make derogatory statements about us, our products, employees, or services and will prevent others from doing so. You agree that actual damages for such statements are difficult to determine, and we may seek damages or equitable relief.

If you purchase our products or services, this Agreement limits your use of them.

Most of the Site is password-protected. You're responsible for password confidentiality and must notify us of any breaches. You're also responsible for all activities under your account, including any incurred fees.

All testimonials and endorsements must comply with FTC guidelines and other laws, accurately state product information, and use proper disclaimers and disclosures.

User Content:

User Content includes any content you create, like text, images, videos, and more. By posting User Content, you grant us a transferrable, perpetual, irrevocable license to use, display, distribute, and modify your content in any media. We may publish your name in connection with your User Content. You must own the rights to your User Content or be authorized to post it.

You retain ownership of intellectual property, URLs, and domain names you use or post on the Service.

Compliance with Intellectual Property Laws:

You agree to follow intellectual property laws and respect others' rights when using the Site, Content, and Service. You won't upload, download, or distribute content that violates third-party copyrights, trademarks, or other intellectual property rights. You're solely responsible for any violations or infringements resulting from your content. All trademarks, service marks, trade names, and copyrights on the Site and in the Content are either proprietary to us or their respective owners.

Inappropriate Content:

You agree not to upload, download, display, perform, transmit, or distribute any material or content that is:

Libelous, defamatory, obscene, pornographic, abusive, or threatening.
Advocates or encourages conduct that could constitute a criminal offense, civil liability, or violate any applicable law or regulation or this Agreement.

The Company reserves the right to terminate your use of the Service and delete such material from its servers. The Company may also cooperate with law enforcement agencies in investigating any violations of this Agreement or applicable laws.

The Company reserves the right, but is not obligated, to monitor transactions and communications on the Site and Service. If the Company determines that a user is in breach of this Agreement or that a transaction or communication is inappropriate, it may cancel the transaction or restrict access to objectionable material without liability to you or any third party.

Copyright Infringement:

The Company has procedures for addressing copyright infringement allegations on the Site, in the Content, or with the Service. The Company will suspend or terminate users found to have infringed upon the rights of the Company or a third party, or violated intellectual property laws.

If you believe your rights or those of a third party have been violated and you want material removed, you must provide the Company with the following information:

A physical or electronic signature of a person authorized to act on behalf of the owner of the allegedly infringed right.
Identification of the copyrighted work claimed to be infringed, or a representative list if multiple works are involved.
Identification of the material claimed to be infringed and information to locate it.
A statement that you believe use of the material is not authorized by the copyright owner, its agent, or the law.
A statement that the information is accurate and that you are authorized to act on behalf of the owner of the allegedly infringed right.

To be effective, send this information to the Company's designated agent.

Alleged Violations:

The Company reserves the right to suspend or terminate your use of any Service, Content, or Site. To ensure a high-quality experience for all users, you agree that the Company or its representatives may access your account and records on a case-by-case basis to investigate complaints or allegations of abuse, infringement of third-party rights, or unauthorized uses. Such investigations will remain confidential unless required by law, but the Company may suspend or terminate your account or access without prior notice if it believes you have violated this Agreement, provided false information, or interfered with others' use of the Site, Content, or Service.

Full Power and Authority:

You represent and warrant that:
You have the full power and authority to enter into and perform under this Agreement.
Execution and performance do not breach any other agreements you are bound by.
The terms of this Agreement are legal, valid, and binding.
All content created to promote the Company was made without Company's contribution, and any suggestions received are as-is.
You have reviewed marketing materials with competent legal counsel.
You are at least 18 years of age.
Your use of the Site and Content complies with laws in your jurisdiction.
Information provided to us is correct.
You will use the Site, Content, and Services in accordance with this Agreement, your Affiliate Agreement, and Company's Policies and Procedures if you are an affiliate.
You assume risks related to the Site, Content, and Services.

Disclaimer of Warranties:

The Company makes no representations and disclaims all warranties related to the Site, Content, and Service, including but not limited to non-infringement, merchantability, and fitness for a particular purpose. This includes any warranties arising by law, statute, trade usage, or course of dealing.

The Site, Content, and Service are provided "as is," "with all faults," and "as available." The Company disclaims all warranties, and your use is at your sole risk.

Limited Liability:

To the maximum extent permitted by law, the Company and its affiliated parties have no liability for your use of Content, the Site, the Service, or related information. They shall not be liable for any direct, indirect, special, or consequential damages, including loss of business, profits, or litigation.

Income Disclosure:

The income disclosure posted on the website is incorporated into this Agreement. You represent that you have read and understood it.

Additional Restrictions:

You agree that:

You are using the Service, Content, and Site to enhance an existing business, not start a new one.
The Company will not provide advice regarding business locations, customers, or products.
The Company will not tell you how to operate your business or provide a sales or marketing plan.

Related Sites:

The Company has no control over, and no liability for, any third-party sites or materials ("Third Party Sites"). The Company collaborates with partners and affiliates whose internet sites may be linked with the Site. Since the Company lacks control over the content and performance of these Third Party Sites, it cannot guarantee the accuracy, currency, content, or quality of the information provided by them. The Company assumes no responsibility for any unintended, objectionable, inaccurate, misleading, or unlawful content on these Third Party Sites. Additionally, when using the Site, you may have access to content items owned by third parties. The Company makes no representations, warranties, or guarantees regarding the accuracy, currency, content, or quality of these Third Party Sites, and this Agreement governs your use of them.

You link to these Third Party Sites at your own risk. The Company does not investigate, monitor, or check these sites for accuracy or completeness. The Company is not responsible for the availability, aesthetics, suitability, or subjective quality of content, advertising, products, or materials on these Third Party Sites. Any links provided are for your convenience and may be discontinued at any time without notice. No endorsement of third-party content, information, data, opinions, advice, statements, goods, services, or products is expressed or implied by any information or material from Third Party Sites. The Company and its affiliated providers will not be held responsible for any loss, injury, or damage resulting from the use of or reliance on content, information, goods, services, or products from Third Party Sites. Any concerns should be directed to the respective Third Party Site's administrator or webmaster. Links to Third Party Sites do not imply authorisation to use any trademark, trade name, logo, or copyright symbol displayed through such links.

Company, its managers, or members may receive an affiliate commission when you purchase products or services recommended on the Site or Service. By entering into this Agreement, you acknowledge, consent to these payments, and agree that they are fair and reasonable.

Termination:

The Company reserves the right to suspend or terminate your use of the Site or Service at its sole discretion, including for breach of this Agreement, your Affiliate Agreement (if applicable), or Company's Policies and Procedures. The Company will not be liable to you or any other party for such suspension or termination.

Upon termination, your license to use the Site, Content, or Service will cease, while the remainder of this Agreement will continue indefinitely unless terminated by the Company. Your User Content may not be immediately removed due to caching or backups, and it may continue to be accessible through other subscribers' accounts.

Notices:

All required or permitted notices under this Agreement must be in writing and delivered by UK Mail, overnight courier, or electronic mail. Addresses for notice are provided. Notices are deemed received after specific timeframes.

Indemnity:

You agree to indemnify, defend, and hold the Company, its managers, members, officers, directors, employees, consultants, agents, and representatives harmless from any actions, claims, demands, liabilities, damages, and related costs arising from your negligence, breaches, or failure to comply with this Agreement. The Company is not responsible for reimbursing or holding you harmless due to this Agreement, the Site, Content, Service, or your access or use of them. The Company may provide reasonable cooperation if it faces claims but is entitled to participate in its defense.

Governing Law:

The laws of the UK and Berkshire County govern this Agreement. You consent to the exclusive jurisdiction of UK state or federal courts for disputes related to the use of the Site, Content, or Service. Disputes between an affiliate and the Company are to be resolved through mediation, as described in the Policies and Procedures, before proceeding to arbitration. However, the Company is not obligated to mediate as a prerequisite to disciplinary action against an Affiliate. Both parties may seek restraining orders, injunctions, and judicial enforcement of arbitration awards. Email communication suffices for "in writing" requirements.

Severability; Waiver:

If a court deems any term in this Agreement unenforceable, the remaining terms stay in effect. No waiver of any breach is effective unless in writing and signed by an authorised representative.

Modifications:

The Company may revise this Agreement, modify the Site, Content, or Service, or discontinue them without notice. Revisions to this Agreement are effective immediately upon posting. Continued use after posting constitutes acceptance of the changes.

Miscellaneous:

This Agreement is binding and non-assignable without consent. It contains the entire understanding of the parties, supersedes prior agreements, and no agency or partnership is created. Certain provisions regarding disclaimers, indemnity, intellectual property, and governing law survive termination.

By using the Site, you acknowledge that you have read, understand, and agree to be bound by this Agreement, as amended from time to time.

terms and conditions

refund policy